Shipping Information：
Last updated on May 12, 2022
In principle, all orders are free of shipping, except for special addresses (such as APO/FPO). If you are not sure whether free shipping is available, you can consult our customer service staff online before placing an order.
All orders are shipped via standard postal channels. If the order is over $59, we will automatically select the faster DHL/UPS/FedEx channel for you. The approximate delivery time is as follows:
| Shipping | North America | South America | Europe | Oceania | Russia | Asia | Other Regions |
| Post | 15-30 | 15-45 | 15-30 | 15-30 | 15-45 | 15-25 | 15-50 |
| DHL/UPS/FedEx | 5-8 | 5-15 | 5-9 | 5-12 | / | 5-9 | 5-15 |
| Shipping | North America | South America |
| Post | 15-30 | 15-45 |
| DHL/UPS/FedEx | 5-8 | 5-15 |
| Shipping | Europe | Oceania |
| Post | 15-30 | 15-30 |
| DHL/UPS/FedEx | 5-9 | 5-12 |
| Russia | Asia | Other Regions |
| 15-45 | 15-25 | 15-50 |
| / | 5-9 | 5-15 |
The above delivery time is only for reference and will be affected by many factors, such as the COVID-19 epidemic, strikes, customs clearance, natural disasters, etc.
Delivery time is calculated from the time you receive the order confirmation email until the package is received. After you complete the payment, we will process the order within 3 working days, including confirming the order, picking, packing, and sending it to the carrier’s warehouse. In order not to affect the delivery time, when ordering a wall charger, please be sure to pay attention to whether its specifications are applicable to your country or region.
Once your order is confirmed, you can track it on our website: https://www.duzzona.com/order-tracking
Duties & Tariff:
Last updated on May 12, 2022
The prices of all products on this website are final, there are no additional VAT, transaction tax or other taxes.
When the package arrives at the destination, you may need to do customs clearance and pay customs duties or other taxes. For detailed policies, you can consult the local customs or tax department. The law obliges us to declare the correct value of all goods. If you refuse to clear customs or pay customs duties, resulting in the package being detained by customs, we will not be liable for any compensation and will not refund.
We will put the invoice of each order into the package to facilitate your customs clearance procedures, if you need an electronic invoice, please contact customer service. It is very simple to perform customs clearance procedures. Usually the carrier will handle the customs clearance throughout the process, and you only need to perform the corresponding operations according to their instructions.
We cannot guarantee that customs clearance will be completed smoothly and we will do our best to assist if you encounter any problems.
